Warranty Conditions
At ZGPLC Co Ltd., we are committed to ensuring the quality of our products. Our one-year warranty provides coverage for any defects in material or workmanship, excluding damages caused by deliberate misuse.
🛡️Coverage Details:
This warranty encompasses all instances of product malfunction or failure due to inherent manufacturing flaws, with the exception of intentional damage.
📝Claim Process:
To avail of warranty services, please notify us of any quality-related issues within the warranty period. We may conduct online troubleshooting and examination as needed.
🚚Shipping Assistance:
We understand the importance of prompt service. Therefore, we cover return shipping costs for warranty-related returns within the first month of supply. Within three months of supply, we cover one-way shipping costs for warranty-related returns. After three months, the customer is responsible for shipping costs both ways.
🚫Exclusions:
Unauthorized modifications, repairs, or misuse of the product.
Normal wear and tear.
Negligence.
Extreme environmental conditions beyond product specifications.