Frequently FAQ
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QDo you provide technical support or installation services?

A Yes, we offertechnical supportfor installation, configuration, and troubleshooting.

QCan I return products if they don’t meet my requirements?

A Returns are accepted within30 daysif the product is unused, unopened, and in its original packaging. Return shipping costs are the buyer's responsibility.

QHow can I ensure compatibility with my existing systems?

A If unsure, please provide yoursystem details, and our support team will verify compatibility before purchase.

QAre there discounts for new wholesale customers?

A We occasionally offerpromotional discountsfor new wholesale customers. Contact us for current offers.

QCan I purchase different quantities of a product?

A Yes, we offerflexible ordering options, whether you need a single unit or a large batch.

QWhat payment methods do you accept for wholesale orders?

A We accept various methods, includingbank transfers (T/T), letters of credit (L/C), and more upon agreement.

QCan I get discounts for bulk purchases?

A Yes, we offercompetitive pricingfor bulk purchases. Contact our sales team for a custom quote.

QWhat is the minimum order quantity (MOQ)?

A The MOQ is usuallyone unit. For bulk orders, please contact us for discounts and pricing details.

QHow long does shipping take?

A Shipping times vary by location. With our16 global warehouses, we strive for fast delivery. Contact us for an estimated delivery time.

QHow can I verify the product before purchasing?

A We can provide high-resolution product images upon request, and our team can arrange warehouse photos for verification.

QDoes this product come with a warranty?

A Yes, we provide a1-year warrantyand support returns and exchanges to protect your rights.

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